Marcus Lane Group Pty Ltd (ABN 72 635 632 647) are committed to protecting your privacy.
This policy gives sets out how we collect, use, disclose and otherwise handle personal information, and the steps we take to protect it. It does not cover our client confidentiality obligations (set out in our terms of engagement) or our privacy obligations in respect of credit reporting.
The type of personal information we collect about you depends on the type of dealings you have with us. For example, if you:
You may refuse to provide personal information at any time but must be aware that this may impact our ability to provide you with legal services.
In the course of providing legal services, we collect personal information in a number of ways, including:
We use your personal information to provide legal services to you and to otherwise operate our business. We may also use your personal information to send you information about our services, including legal updates and invitations to seminars and functions and relevant products and services of third parties either where we have your express or implied consent, or where we are otherwise permitted by law to do so. We may contact you for these purposes in a variety of ways, including by mail, email, SMS, telephone or social media campaigns.
Where you have consented to receiving information about our services, that consent will remain current until you advise us otherwise. However, you can opt out at any time, by contacting email@example.com.
We may share your personal information with third parties where appropriate for the purposes including:
In each case, we may disclose personal information to the service provider and the service provider may in turn provide us with personal information collected from you in the course of providing the relevant products or services.
We hold personal information in several ways, including in hard copy documents, electronic databases, email contact lists, and in paper files. Paper files may also be archived in boxes and stored offsite in secure facilities.
The steps we take to secure the personal information we hold include website protection measures (such as firewalls and anti-virus software) and security restrictions on access to our computer systems (such as login and password protection).
While we strive to protect the personal information and privacy of users of our websites, we cannot guarantee the security of any information you disclose online, and you disclose that information at your own risk. If you are concerned about sending your information over the internet, you can contact us by telephone or post.
Links to third party websites not operated or controlled by us are provided for your convenience. We are not responsible for the privacy or security practices of those websites, which are not covered by this policy.
We will provide you with access to your personal information, subject to some exceptions permitted by law. We will also generally provide access in the manner you request (eg by providing photocopies or allowing a file to be viewed), provided it is reasonable and practicable for us to do so. We may however charge a fee to cover our reasonable costs of locating the information and providing it to you.
If you ask us to correct personal information we hold about you, or if we are satisfied the personal information we hold is inaccurate, out of date, incomplete, irrelevant or misleading, we will take reasonable steps to correct that information to ensure, having regard to the purpose for which it is held, the information is accurate, up-to-date, complete, relevant and not misleading. Except in the case of more complicated requests, we will endeavour to respond to access and correction requests within 30 days.
If you have a complaint about how we have collected or handled your personal information, please contact us. We will endeavour to resolve your complaint in a timely manner having regard to the nature of the complaint.
[For access to your personal information or any complaints please contact us by emailing firstname.lastname@example.org]